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Quickflow - User Access Management

Employs a holistic approach, utilizing Robotics Process Automation to streamline the issuance, modification, revocation, and review of user access rights, fortifying security measures, optimizing IT efforts and enhances productivity.
  • Overview
  • Challenges
  • Features
  • Key Benefits

Overview

 
When we speak of the pharmaceutical industry, effective User Access Management (UAM) plays a pivotal role in ensuring compliance, security, and operational efficiency. This sector, governed by strict Good Manufacturing Practices Ensuring compliance with industry standards and regulatory requirements is paramount in the pharmaceutical sector.

 

The User Access Management (UAM) Procedure delineates a comprehensive approach to issuing, modifying, revoking, and reviewing user access rights, ensuring the safeguarding of business information assets and systems' confidentiality, security, and privacy. This streamlined process not only enhances security measures but also contributes to the optimization of the IT team's efforts, ultimately boosting productivity.

 

Leveraging Robotics Process Automation (RPA), UAM facilitates the creation and modification of user access rights based on roles or functions in various instruments or systems.

 

Additionally, it seamlessly deactivates users during employee offboarding, minimizing operational hassles. The IT team benefits from centralized management of user access rights, application and software licenses, and their utilization, providing an efficient solution for overseeing software and application licenses. UAM further establishes connectivity with internal and external systems (Li’ke SAP )  , through RPA, ensuring a cohesive and integrated user access management experience.

 

QuickFlow's UAM software, by linking with Active Directory and adhering to security regulations, provides assurance of compliance, reducing the risk of regulatory observations, including FDA 483.
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Industry Challenges

 

⦿ The physical transfer of paperwork and the time-consuming completion of hardcopy access request forms contribute to delays in processing times.
 
⦿ Managing numerous user requests for new accounts, subscription terminations, or access updates becomes challenging, hindering efficient monitoring and management of access permissions.
 
⦿ The per-user licensing model for software applications adds complexity to license management for departing employees and maintaining an updated list of expired licenses.
 
⦿ Security threats may arise from the erroneous deactivation of user access, potentially resulting in additional licensing fees to address the situation.
 
⦿ Manual processes complicate account activations and deactivations during employee on-boarding and off-boarding, making it challenging to manage multiple account changes.
 
⦿ Delays in user access provisioning occur due to the time-consuming multi-administrator authorization process for hardcopy documents compared to streamlined digital processes.
 
⦿ Impeded by physical transfer delays, manual processing of access requests hinders a timely response to user access needs.
 
⦿ Manual tracking makes it challenging to have real-time visibility into the status of access requests, leaving administrators without a comprehensive overview of pending and completed access requests.
 
⦿ Errors in access permission details increase with manual data entry, introducing inaccuracies that can lead to security vulnerabilities.
 
⦿ Difficulties in tracking and updating expired end-user licenses result in inefficient license utilization, causing organizations to struggle with optimizing their licensing resources.
 
⦿ The manual handling of hardcopy access requests heightens security breaches, exposing vulnerabilities due to the lack of a streamlined digital access management system.
 
⦿ Additional costs may be incurred due to incorrect deactivations and security threats stemming from manual errors, requiring resources and investments that could be avoided with an automated system.
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Features

 
Enhance your quality control operations with a comprehensive set of robust features:

 

⦿ Electronic Access Request:

 

Initiate access requests effortlessly through a web-based application, accessible anytime and anywhere with a single click.

 

⦿ Eliminate manual form filling, saving valuable time and effort:

 

Gain immediate visibility into access privileges, enabling quick determination of who has access to specific information.

 

⦿ Software License Management:

 

➮Easily manage and oversee software licenses.
 
➮Monitor software license utilization in real-time, providing insights for effective license allocation.

 

⦿ Password/Vault Management:

 

➮Safely store all enterprise application passwords in encrypted form, ensuring maximum security.
 
➮Set up automated password expiration mail notifications based on Standard Operating Procedures (SOP).

 

⦿ Easy Account Creation & Termination:

 

➮Leverage Robotics Process Automation (RPA) to streamline the creation and modification of user details across all systems, based on designated roles and responsibilities.
 
➮Achieve complete and immediate removal of all user access from various resources upon termination, efficiently executed with RPA.

 

⦿ User Life Cycle Management:

 

➮Automate the onboarding and offboarding processes for users.
 
➮Configure an approval workflow to ensure proper tracking and fulfillment of user access requests.
 
➮Utilize RPA to automatically populate Active Directory with data from systems like SAP/HR System, facilitating swift integration for new employees.

 

⦿ Secure Audit Trails:

 

➮Automatically generate secure audit trails for all user requests.
 
➮Maintain a comprehensive record of access activities, facilitating thorough auditing and compliance tracking.
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Key Benefits

 
 
⦿ Increased Productivity & Efficiency:

 

➮Swiftly and effectively respond to users' requirements, delivering superior service.
 
➮Improve overall efficiency, leading to a more productive work environment.

 

⦿ Cost-Cutting:

 

➮Achieve cost-effectiveness for businesses by meeting legal and regulatory standards.
 
➮Automate time-consuming administrative tasks, enhancing staff productivity.

 

⦿ Data Protection:

 

➮Ensure the security of information stored in electronic form.
 
➮Implement measures to safeguard sensitive data from unauthorized access.

 

⦿ 24*7 Availability:

 

➮Enjoy uninterrupted accessibility around the clock.
 
➮Access information from any system at any time, ensuring seamless availability.
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